Terms & Conditions
Welcome to Sati Yoga!
These Terms and Conditions outline the rules and regulations for booking, attending, and participating in our yoga classes. By accessing or using our services, you agree to be bound by these Terms and Conditions.
1. Class Booking
1.1 All yoga sessions must be booked through our official website at http://satiyoga.com.au. We do not generally accept bookings via phone, email, or in-person unless explicitly stated.
If you are unable to book online, please contact us via the website contact form, WhatsApp, or our Facebook page, and we will be happy to assist you in making a booking.
1.2 Classes may take place in various locations and online. It is your responsibility to verify the correct location, date, and time of the class before completing your booking.
1.3 We encourage all clients to pay for their class at the time of booking through the payment options available on the website. If you're unable to make an online payment, you may pay in person at the class via cash or other available means. However, securing your booking online is highly recommended to guarantee your spot.
2. Multi Class Passes
2.1 When purchasing a multi-class pass, please ensure that you book each class individually before attending. Having a pass does not automatically secure your spot in any session.
2.2 All classes under the multi-class pass must be booked through our website at http://satiyoga.com.au/classes.
3. Cancellation & Rescheduling Policy
3.1 Cancellations or reschedules must be made through the website at least 12 hours prior to the start of the scheduled class (in-person) or 2 hours prior to the start of online classes. Failure to do so will result in the full charge of the class fee.
3.2 Late cancellations (within 12 hours of the class start time) and no-shows will not be refunded or credited, unless under special circumstances at the discretion of Sati Yoga.
4. Class Transfer
4.1 If you are unable to attend a class that you have booked, you may transfer your booking to a friend or family member.
4.2 In the event of a transfer, we kindly ask that you notify us via one of our communication channels (email, phone, or online chat) with the name of the person attending in your place.
5. Payment & Pricing
5.1 Class prices are displayed on the website and are subject to change. All payments must be made in the currency specified (AUD). Payment is required to secure your booking.
5.2 If you choose to pay in person, please ensure that you have the correct amount, as change may not always be available.
5.3 Discount codes or promotional offers, if available, must be applied during the checkout process and cannot be retroactively applied.
6. Participation Agreement and Liability Waiver
By participating in any Sati Yoga class, you acknowledge and agree to the following terms regarding health, liability, and participation:
6.1 Health Conditions and Medical Clearance
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It is your responsibility to inform the instructor of any health conditions, injuries, or physical or mental concerns that may impact your ability to participate safely in yoga classes.
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If you are taking medication or undergoing medical or physiotherapy treatment, you must provide confirmation from a doctor or physiotherapist that you are permitted to participate in yoga activities.
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If applicable, you confirm that you have sought clearance from a GP or other medical professional to engage in yoga practice.
6.2 Voluntary Participation and Assumption of Risk
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You acknowledge that yoga involves physical movement and exercise, which carries inherent risks, including the risk of injury.
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By participating, you voluntarily assume full responsibility for any risk of injury, damage, or loss, whether resulting from your own actions or those of others in the class.
6.3 Liability Waiver and Release
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You release and discharge Sati Yoga and its instructors from any claims, damages, or liabilities resulting from personal injury, property loss, or any other loss incurred during participation in yoga classes.
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You agree that it is your responsibility to monitor your own physical condition and safety during each class and to participate within your personal limits.
6.4 Medical Assistance
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In the event of an injury or medical emergency during a class, you authorise Sati Yoga and its instructors to seek appropriate medical help on your behalf, including calling emergency services (000) if necessary.
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Any costs associated with emergency services or medical treatment are your sole responsibility.
6.5 Class Participation Guidelines
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You agree to immediately notify the instructor if you experience discomfort, pain, or any unusual symptoms during the class.
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You understand that all advice provided in class is intended solely as general guidance and does not substitute for professional medical advice. It is your responsibility to seek independent medical advice as needed.
6.6 Sati Yoga is not liable for any personal property lost or damaged during class.
7. Personal Conduct
7.1 We ask all participants to arrive on time for the class. Late arrivals may be denied entry to avoid disruption to other participants.
7.2 Please maintain a respectful and supportive environment during all sessions. Disruptive or inappropriate behavior may result in removal from the class without a refund.
8. Changes to Schedule
8.1 Sati Yoga reserves the right to cancel, reschedule, or change the location of any class at any time. In the event of a cancellation or significant change, you will be notified, and you will have the option to reschedule or receive a refund.
9. Privacy Policy
9.1 We respect your privacy and are committed to protecting your personal information. Any data you provide when booking or using our services will be handled in accordance with our Privacy Policy.
10. Use of Website Content
10.1 All content on the Sati Yoga website, including but not limited to text, images, videos, graphics, logos, and downloadable materials, is either owned by Sati Yoga or licensed for use exclusively on this website. The content is protected by copyright laws and other intellectual property rights.
10.2 You may access and view the content, including logos, for personal, non-commercial use only. Any reproduction, distribution, modification, or other unauthorized use of the content, including our logos, is strictly prohibited without prior written permission from Sati Yoga.
10.3 No part of this website, including logos, may be copied, reproduced, republished, or transmitted in any form without explicit consent, except for brief quotations in reviews or articles, provided proper attribution to Sati Yoga is given.
10.4 Any violation of these terms may result in legal action to protect the intellectual property of Sati Yoga, including its logos and branding materials.
11. Changes to the Terms
11.1 Sati Yoga reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on our website, and it is your responsibility to review them before making a booking.
By booking a class or purchasing a pass with Sati Yoga, you agree to the above terms. If you have any questions or concerns, please feel free to contact us through our website or other provided communication channels.